How did Woolf change things?

1. Access to Justice - A report written by Lord Woolf - access to justice is about making it easier for the average person to access the courts
2. Appropriateness of Procedures - the track system helps to make each procedure appropriate for the particular case 
3. Proportionality - both sides having equal legal representation
4. Speed and Efficiency - Pre Action protocols to make court quicker and easier
5. Cost - introducing other methods to help people avoid the expense of court (ADR etc)
6. Certainty - judicial case management/precedent
7. Effectiveness, adequate resources and organisation - agreement on witnesses/evidence and single joint expert (part 35) and part 36 offer
8. Simplifying the language - making the court process easier to understand by replacing some legal jargon with simple English (e.g plaintiff became claimant)
9. Use of ADR - people tend to be more cooperative outside of court, it lowers the expense, saves time and is a good alternative to court (which also frees up the court for more pressing matters)
10. Active case management by judges - more inquisitorial and less daunting as well as more organised

Did he change things for the better or for the worse?

Better?	Worse?
Fairer system overall Track system makes things easier and allows people to settle cases on their own - small claims - lawyers not compulsory Single joint experts have worked Part 36 offers to settle have worked Adverse costs penalties do work to encourage people to settle	Case management tends to increase costs New rules encourage inconsistent decision making No real impact on saving time Pre action protocols are not mandatory