s1 Arbitration Act 1996 states.
(a) The object of arbitration is to obtain the fair resolution of disputes by an impartial tribunal without unnecessary delay or expense;
(b) The parties should be free to agree how their disputes are resolved, subject only to such safeguards as are necessary in the public interest.
- An agreement to arbitrate will usually be in writing; the Arbitration Act 1996 applies only to written arbitration agreements. The precise way in which the arbitration is carried out is left almost entirely to the parties' agreement.
- s15 Arbitration Act states that the parties are free to agree on the number of arbitrators, so that a panel of two or three may be used or there may be a sole arbitrator. If the parties cannot agree on a number then the Act provides that only one arbitrator should be appointed
- The Act also says that the parties are free to agree on the procedure for appointing an arbitrator. Most agreements will either name an arbitrator or provide a method of choosing one. It is often provided that the president of the appropriate trade union will appoint the arbitrator
- The Institute of Arbitrators provides trained arbitrators for major disputes. In many cases, the arbitrator will be someone who has expertise in the particular field involved in the dispute, but if the dispute involves a point of law the parties may decide to appoint a lawyer
- If there is no agreement on whom or how to appoint, then, as a last result, the court can be asked to appoint an appropriate arbitrator
The actual process is left to the agreement of the parties in each case, so there are many forms of hearing:
- Paper hearing - this is where the two sides put all the points they wish to raise into writing and submit this, along with any relevant documents, to the arbitrator. They will then read all the documents, and make a decision
- Oral hearing - Once the arbitrator has all of the documents, both parties will attend a hearing at which they make oral submissions to the arbitrator to support their case
The decision made by the arbitrator is called an award and is binding on the parties. It can even be enforced through the courts if necessary. The decision is usually final, though it can be challenged on the grounds of serious irregularity in the proceedings on a point of law