Court action is not always the most appropriate means of resolving a dispute, due to the following reasons:
- Complexity of legal procedures
- The cost of court action
- Intimidating atmosphere of the courts
- The delay in resolution
- The public nature of court action
- the adversarial nature of court action which will result in a deterioration of the relationship between the parties
ADR is encouraged by Part 1 Civil Procedure Rules 1998 - there is an "overriding objective" on judges to encourage ADR where appropriate
Arbitration:
- Commonly used in commercial and contract cases, and most notably high profile sports cases
- Definition - the parties agree to let an independent arbitrator make a binding decision. Many contracts include a Scott v Avery clause to agree pre-contractually to arbitrate in the event of a dispute
- Legal Authority - s1 Arbitration Act 1996, s5 Arbitration Act 1996, Institute of Arbitrators
Advantages:
- The parties have discretion as to the choice of arbitrator with the existence of the Institute of Arbitrators
- The hearing procedure is left to the discretion of the parties; they can choose the venue, date, number of witnesses etc
- There is rarely any publicity
- The award is binding and can be enforced by the courts
- The arbitrator is an expert in the field
Disadvantages:
- Public funding is not available, so one party may have an advantage from the offset
- Appeals are restricted in the arbitration process
- Parties may feel that they do not get their 'day in court'
- If a legal point arises, there is not always a legal professional in the hearing
Mediation:
- Commonly used in family disputes or any area where a relationship needs to be maintained
- Definition - The parties are encouraged to come to their own settlement with the help of a third party neutral mediator who acts as a 'referee'
- Legal Authority - Dunnett v Railtrack, Halsey v Milton Keynes NHS Trust, s13 Family Law Act 1996, MIAMS (introduced in 2011)
Advantages:
- It is a private and confidential process
- The parties enter into mediation voluntarily
- It is quick, cost-effective and accessible
- There is a good chance that the parties can maintain a relationship
Disadvantages:
- The dispute may end up going to court anyway if mediation fails, resulting in greater costs
- Increasingly being seen as a compulsory step in the process
- Where parties are 'forced' into mediation, there is a half-hearted commitment , decreasing the chances of success
Conciliation:
- Commonly used in industrial disputes
- Definition - The third party plays an active role in the proceedings in order to push the parties in the direction of a settlement
- Legal Authority - ACAS
Advantages:
- Cheaper than litigation
- A private and confidential process
- ACAS adopts a prevention rather than cure approach to dispute resolution
- It identifies and clarifies the main issues in the dispute
Disadvantages:
- Heavily relies on the skills of the conciliator
- The dispute may end up going to court anyway if conciliation fails, resulting in greater costs
Negotiation:
- Used in most cases at the beginning of the dispute
- Definition - resolving the dispute between the parties themselves; can involve solicitors. At its most basic, involves returning faulty goods to a shop; its most complex involves solicitors and settlement offers being exchanged
Advantages:
- Completely private
- Quick resolution, maintaining relationships
- Relatively informal method of resolution
Disadvantages:
- Involving solicitors can make the process costly
- Offers are often exchanged and are not agreed until the day of court; wasting time and money
- People see it as a "halfway" house and think that they are not receiving as much as if they had gone to court
Tribunals:
- Used in specialist areas of law; e.g Social Security, Immigration, Employment etc
- Definition - "specialist courts" dealing with different areas of the law. They are inferior to the courts
- Legal Authority - Peach Grey Co v Sommer, Leggatt Report 2001, Franks Committee 1957
Advantages:
- Cheaper and quicker than the courts; many cases dealt with in a day with no legal representation
- Procedure is simple, much more informal than a court and most cases are private
- Experts are involved in decision making; more flexible because they are not bound by precedent
- Avoids congestion of ordinary civil courts
Disadvantages:
- Public funding is not available
- Tribunals do not give reasons for their decision, which makes it difficult to appeal
- Lack of adherence to precedent makes it difficult to predict the outcome of cases
- Lack of publicity means that issues of general public importance could be missed
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